Do I need a visa for Koh Samui?
Probably not. Nationals of 59 countries, including all 27 EU states, enter without a visa - 60 days per entry until 14 September 2026, then 30 days from 15 September 2026. You do need to fill in the free digital arrival card, the TDAC, within the three days before you land. Check the official immigration site a week before flying, this is the one rule that changes.
What is the TDAC and is it really free?
It is Thailand's digital arrival card, mandatory for every foreign traveller since 1 May 2025, and it replaces the old paper form. It is free on tdac.immigration.go.th and takes about five minutes. Any website charging a fee for it is a middleman.
How do I book a tour?
Fill in the form on the
Booking page, or contact us by email or WhatsApp. We confirm availability within 24 h, then a deposit secures your date.
What is your cancellation policy?
Free cancellation up to 48 h before departure. If we cancel for weather reasons, you choose between rescheduling or a full refund.
Are children welcome?
Absolutely. Most of our tours are family friendly. The minimum age is shown on each tour page, and children's life jackets are available on board.
Do I need to be able to swim to snorkel?
No: flotation vests are provided and our team accompanies you in the water. Just let us know when you book.
Is hotel pick-up included?
Yes, pick-up and drop-off at your hotel are included on every tour, anywhere on Koh Samui.
What happens in bad weather?
Safety comes first: if conditions don't allow it, the trip is rescheduled or fully refunded. We let you know by the evening before at the latest.
Which payment methods do you accept?
Cash (baht), bank transfer and major online payment methods. A deposit is paid to confirm your booking, and the balance on the day of the tour.
Do I need travel insurance?
We strongly recommend it. Private hospitals on the island ask for payment or a guarantee before treating, and a serious case means an evacuation flight to Bangkok. Check that your policy covers watersports, and that it covers a scooter only if you hold the right licence.
Should I tip?
Nothing is expected and nothing is added to our prices. If a guide or a crew made your day, 100 to 300 THB is a generous and normal gesture. In restaurants, rounding up is plenty.
Can I drink the tap water?
No. Bottled water costs 15 THB anywhere on the island, and there is a full cool box of it on every one of our boats. Ice in restaurants is industrially made and perfectly safe.